Last updated: December 2024
orbixa B.V. ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orbixa.world or use our services. We are the Data Controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.
The data we collect includes personal information such as your name, email address, phone number, company details, and any other information you voluntarily provide when contacting us or using our services. We may also collect technical information about your device, browser, and how you interact with our website through cookies and similar technologies. This includes IP addresses, browser type, operating system, referring URLs, and pages visited.
We explain how we use your information in this section to ensure full transparency about our data processing activities. We use the information we collect to provide and improve our services, respond to your enquiries, send you updates about our services (with your consent), analyse website usage to enhance user experience, comply with legal obligations, and protect our rights and interests. The Legal Basis for processing your personal data includes your consent, contractual necessity, legitimate interests, and legal compliance requirements under GDPR.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and processed, including legal, accounting, or reporting requirements. Contact enquiries are typically retained for 3 years, website analytics data for 26 months, and marketing communications data until you withdraw consent. When personal data is no longer needed, we will securely delete or anonymise it.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data. These include the right to access your personal data, rectify inaccurate information, erase your data (right to be forgotten), restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise these rights, please contact us at privacy@orbixa.world. We will respond to your request within one month of receipt.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. We use both essential cookies (necessary for website functionality) and non-essential cookies (analytics and performance tracking). You can manage your cookie preferences through our cookie consent banner or your browser settings. For detailed information about the cookies we use, please see our Cookie Policy.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
As orbixa operates primarily within the European Economic Area (EEA), your personal data is generally processed within the EEA. If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:
orbixa B.V.
Kastanjelaan 283, 4820 VX Breda, Netherlands
Registration Number: 81450972
VAT Number: NL845932706B01
Email: privacy@orbixa.world
Phone: +31 301432971
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable data protection laws.